Privacy Policy
Your privacy is of utmost importance to us. This policy outlines how we collect, use, and protect your personal information.
Last updated: December 15, 2024
ð
Information We Collect
Personal Information
When you create an account, make a purchase, or contact us, we may collect:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communication preferences
Automatic Information
We automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, and interaction data to improve your shopping experience.
ð¯
How We Use Your Information
Order Processing
Process and fulfill your orders, handle payments, and provide customer support for your fragrance purchases.
Communication
Send order confirmations, shipping updates, and respond to your inquiries about our fragrance collections.
Personalization
Recommend fragrances based on your preferences and purchase history to enhance your shopping experience.
Marketing
Send promotional emails about new fragrances, sales, and exclusive offers (with your consent).
ð¤
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted partners who help us operate our business (payment processors, shipping companies, email services)
Legal Requirements
When required by law or to protect our rights and the safety of our customers
Business Transfers
In the event of a merger, acquisition, or sale of our business assets
ð
Data Security
We implement industry-standard security measures to protect your personal information:
SSL Encryption
All data transmission is encrypted using SSL technology
Secure Storage
Your data is stored on secure servers with restricted access
Limited Access
Only authorized personnel have access to your information
âï¸
Your Rights
You have the following rights regarding your personal information:
Access and Update
Request access to your personal data and update your account information at any time
Data Portability
Request a copy of your personal data in a structured, machine-readable format
Deletion
Request deletion of your personal data (subject to legal and business requirements)
Marketing Opt-out
Unsubscribe from marketing communications at any time using the link in our emails
ðª
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
Types of Cookies We Use:
- ⢠Essential cookies for website functionality
- ⢠Analytics cookies to understand user behavior
- ⢠Marketing cookies for personalized advertising
- ⢠Preference cookies to remember your settings
ð
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us:
privacy@luxefragrances.com
Phone
1-800-FRAGRANCE
Address
123 Fragrance Ave
New York, NY 10001
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or through a prominent notice on our website.